Today we are talking to Amy Erato of WE Benefits about the sometimes controversial Net Promoter Score (NPS) – what it is, how to use it and how she has leveraged it to improve the customer experience. The Net Promoter Score (NPS) measures satisfaction and loyalty by asking customers how likely they are to recommend your product or service to others on a sale of 0-10 – it’s quick, easy and has become somewhat controversial in terms of its value as a key performance indicator.
The High Value Advisor Cohort recently sold out. We are setting the dates for the next cohort and those on the waiting list will be notified in advance once new dates are set. In the event of a cancellation for the current cohort, we will reach out in order of sign-up. We apologize for any inconvenience.
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This document will show you a detailed outline of the program, the tools and resources you receive and a code to receive 25% off when you enroll.
We’ll never share your information nor spam you.