The Consultant’s Dirty Little Secret

A wise man by the name of Ed Schwarzkopf once said “People view consultants as guys that know fifty different ways to make love but don’t have a girlfriend”. I’m going to use bad language in this video. Specifically the word “Consultant”.

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Do the right thing. Even if it’s a nightmare.

Why do consultants (marketing and otherwise) have such a negative reputation in the business world? Like any profession, you have highly skilled people and you have others who are not as skilled. No surprise there. But skills alone still don’t make a trusted adviser (the gold standard every consultant wants to achieve). Part of the problem comes down to people who simply oversell their qualifications but don’t have the skill to back it up. For clients, this smoke screen is difficult to penetrate but this is probably the primary driver of low satisfaction among clients. Ultimately, their experience with the consultant (or firm) is sub par which, in turn, reinforces the negative connotation of the profession. However, there is another factor that generally flies below the radar – even good, highly skilled consultants fall into this trap. And the result is not good for anyone. The trap is “Let’s do[…]

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