- What are the traits of the high growth business?
Today I’m joined by Dennis Madden author, CEO of ATRA the largest trade association in the US and a man who knows how to grow a business.
In Dennis’ new book “Hi Rev for Small Business a Faster Way to Profit” he takes on the essential traits of the successful, growing business:
- They know what they want
- They have a written plan to achieve it.
- Their systems are fine-tuned to reduce waste and optimize output.
- Their policies encourage people to give their best.
- They value their people, and their practices show it.
- Their people know clearly what their job assignments are.
- Everyone knows why they are doing what they are doing.
- They value their customers as people, not just as money sources.
- The metrics they measure reveal exactly what is needed.